wish 假货(wish新手注意:如何辨认并举报可疑的电子邮件或信息以防上当?)
如果您收到疑似来自Wish或Wish员工的可疑邮件或信息,要求您提供密码、验证码、API浏览令牌或API客户端密钥,请坚持小心,这可能是欺骗邮件/信息。
如何区分可疑邮件和来自Wish的合法邮件?
行骗者会创立虚伪邮箱账号来冒充Wish员工,以吸引收件者回复或者点击链接或附件,或提供秘密信息(包含任何账户的密码、验证码、API浏览令牌或API客户端密钥)。此类邮件通常包括以下内容:
要求提供密码或验证码
在商户平台之外提供付费服务
如果您收到来自“Wish员工”或其他任何人的信息,要求您提供密码、验证码、API浏览令牌或API客户端密钥,请勿直接回复,因为Wish 不会通过电子邮件或除受保护的商户平台(例如“商户平台”网站)以外的交流渠道向商户索要以下信息:
Wish商户密码
个人邮箱、银行或其他账号的密码
验证码
API浏览令牌
API客户端密钥
如何举报可疑的讹诈邮件或信息?
如果您收到可疑的邮件或信息,要求您提供密码、验证码、API浏览令牌或API客户端密钥,但您无法明确该邮件是否合法,您应当立即向我们举报。以下是举报方法:
首先,不重点击邮件中的任何链接或打开任何附件。
将可疑邮件信息以附件的形式发至merchant_support@wish.com(GeneralSupport)或merchant-support@wish.com(CNGeneralSupport),以便我们开展提高调查。
wish商户官网原文详情:
Howtorecognizeandreportsuspiciousemailsormessagestoavoidscam?
IfyoureceiveasuspiciousemailormessagethatseemstobefromWishorWishemployees,andthemessagerequeststhatyouprovidepasswords,verificationcodes,APIaccesstoken,orAPIclientsecret,bevigilant.Theemailmaybeascam.
HowtodistinguishbetweensuspiciousemailsandlegitimatemessagesfromWish?
FraudsterscreatefakeemailaccountstoposeasWishemployees,inthehopethatrecipientswillreplyorclickonalinkorattachment,andprovideconfidentialinformationincludingpasswordsandverificationcodesofanyaccounts,orAPIaccesstokenandAPIclientsecret.Theseemailsormessagesoftencontainthefollowing:
Requestsforpasswordorverificationcodes
OfferingpaidservicesoutsideoftheMerchantDashboardportal
Ifyoureceiveamessagefrom“Wishemployees”oranyoneelseaskingyoutosharepasswords,verificationcodes,APIaccesstoken,orAPIclientsecret,donotreplydirectly,becauseWishneverasksmerchantsforthefollowingdetailsviaemailsorexternalcommunicationsoutsideprotectedmerchantportal(suchasMerchantDashboard):
WishMerchantPassword
Passwordtopersonalemail,bank,orotheraccounts
Verificationcodes
APIaccesstoken
APIclientsecret
Howtoreportpotentiallyfraudulent/scammingemailsormessages:
Ifyoureceiveasuspiciousemailormessagethatrequestspasswords,verificationcodes,APIaccesstoken,orAPIclientsecret,andareunsureofthelegitimacyofthemessage,youshouldreportittousimmediately.Hereshow:
Firstofall,donotclickanylinksoropenanyattachmentsintheemail.
Reachouttomerchant_support@wish.com(GeneralSupport)ormerchant-support@wish.com(CNGeneralSupport)andincludethesuspiciousmessageasanattachmentsowemayinvestigatefurther.
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