速卖通客服回复内容以及技巧分析，速卖通售后回复模板

解决速卖通售后过程中的很多问题，速卖通售后回复模板可以更加省时省力的做好速卖通售后，那么速卖通售后回复模板有哪些呢?一起看看吧!速卖通售后回复模板主要是用来回复速卖通客户的问题，适用于大部分常见情况，不适用少数情况。

一起看看速卖通售后回复模板有哪些吧!速卖通售后回复模板之速卖通订单超重导致无法使用小包免邮的回复Dear X,Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.

If you have any further questions, please feel free to contact me.Best Regards,(Your name)速卖通售后回复模板之速卖通

海关税的问题(customs tax)Dear X,Thank you for your inquiry and I am happy to contact you.I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations.

First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items.

Second, in some individual cases, buyers might need to pay some import taxes or customs charges even when their purchase is small. As to specific rates, please consult your local customs office.

I appreciate for your understanding!Sincerely,(Your name)速卖通售后回复模板之因为物流风险，速卖通卖家无法向买家国家发货时给出的回复Dear X,

Thank you for your inquiry.